Industrial and construction machinery, sourced from established manufacturers and delivered with the documentation heavy equipment demands.
Machinery sourcing carries a different weight than consumer goods — specification accuracy, certification, and after-sales support all matter. We work with established equipment manufacturers to source industrial and construction machinery to your exact spec.
We coordinate freight, import documentation, and where needed, spare parts and installation support, so heavy equipment lands ready to work, not stuck at customs.
Machinery shipments are less forgiving of quality surprises than most cargo categories — a missing part or a damaged component can stall an entire production line on the receiving end. We verify specifications and condition before anything leaves the factory floor, not after it arrives.
Given the value density of most machinery orders, getting the shipping terms right matters more than usual. Our explainer on Incoterms — FOB vs. CIF vs. EXW covers exactly where risk and cost responsibility shift hands.
Pre-shipment inspection matters more for machinery than almost any other category, since a defect found after installation is far more expensive to resolve than one caught at the factory. We coordinate inspection timing around your production schedule, not the supplier's convenience.
Machinery shipments need more than a commercial invoice and packing list. Manuals, certificates of conformity, and warranty documentation all need to travel with the shipment or be confirmed before dispatch, since missing paperwork can complicate a warranty claim later even when the equipment itself arrives undamaged. We treat this documentation as part of the order, not an optional extra.
Installation and commissioning support varies by supplier, and it's worth confirming before you commit to an order, not after equipment arrives at your facility. We ask suppliers directly about post-delivery support as part of the vetting process, so buyers know what they're getting beyond the machine itself.
Spare parts availability is worth asking about before you commit to a machinery order, not after something breaks. A supplier who can't supply parts for their own equipment two years down the line turns a good purchase price into a much more expensive long-term problem.
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